College Embraces Artificial Intelligence To Drive Innovation & Student Success
Posted August 28, 2025 at 9:40 amIn 2024, Pennsylvania Highlands Community College began its usage of artificial intelligence (AI) across key software systems and daily operations, and has continued advancing its commitment to innovation and student success ever since.
The AI rollout streamlines administrative processes, enables personalized learning, and strengthens faculty and student support, positioning the College for the next phase of modern, learner-centered education.
“The College’s investment in AI technology will empower students with personalized learning and support tools, while providing the College with data-driven insights to ensure success for our students,” stated Gary Boast, Associate Vice President of Technology and Analytics at Penn Highlands.
Penn Highlands is implementing this work through collaborations with leading education technology providers and cloud partners, ensuring secure, scalable systems that meet higher education standards.
These operations include utilizing secure, private, and generative AI for research and planning efforts, embedding applications into the College’s phone system and virtual meeting spaces, and initiating after-hours support for students via an AI Chatbot.
The College has adopted clear AI use and governance practices, including data privacy safeguards, faculty and staff training, and ongoing review to ensure responsible use of AI.
As the rollout continues, the College will expand AI features in advising, career services, and campus operations, guided by feedback from students, faculty, and staff. Penn Highlands remains focused on the results of better service, meaningful learning, and clear pathways to opportunity.