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General Business Classes

Introduction to Project Management

Find out about the relationships between portfolio management, program management, project management and organizational management. Learn about organizational influences on a project as well as the life cycle of a project.
Mondays, 09/29-11/17, 6-8pm, Richland, $134, CED 130


Supervisory Skills Training for First Time Managers

Building effective management and supervisory skills can help you and your organization succeed, even in challenging economic times. This course offers you introductory and advanced training to help you develop and refine the skills you need to manage people more effectively; and be ready for unexpected change. Explore topics critical to developing effective management skills, including performance management, motivation, team development, interpersonal and communication practices and time management skills... everything you need to manage employees effectively.
Monday, 10/20, 8am-5pm, Richland, $99, CED 134.01
Tuesday, 12/09, 8am-5pm, Somerset, $99, CED 134.02


Workplace Safety

It’s a fact that we are exposed to a range of risks and hazards during a normal working day. This course will provide the trainee with information about the various hazards within the workplace which they must be aware of. This course looks at manual handling, computer safety, slips trips and falls, fire safety, electrical safety and security. The aim is to help reduce the number of accidents and injuries in the workplace and to promote good attitudes amongst the staff. OSHA standards are also covered.
Thursday, 11/06, 6-8pm, Richland, $39, CED 137


ICD-10 Medical Coding Transition

Effective October 2015, the US Department of Health and Human Services will require that the standard ICD-9 code sets, which are used in medical billing and coding to report health care diagnoses and procedures, be replaced by ICD-10. This will have an impact on healthcare providers and the reimbursement process. This course is ideal for current coding professionals looking to update and review the issues and challenges they will face with the ICD-10 adoption.
Mondays, 10/13-12/01, 6-8pm, $134, Richland CED 120
Required: ICD-10 Coding Manual


Medical Terminology

This course is a study of the professional language of medicine, including description, interpretation, building and spelling medical terms that relate to human anatomy and physiology, pathophysiology, diagnostic testing, and medical procedures.
Tuesdays & Thursdays, 10/07-12/04, 6-9pm, $199, Richland, CED 121


PAPA Preparation

The Pre-Service Academic Performance Assessment (PAPA) exam includes 3 modules: Reading, Math and Writing, and passing the exam is required in order to receive your initial teaching certification. Make sure you are properly prepared by enrolling in this course!
Tuesdays & Thursdays, 08/26-09/25, 5:30-7pm, Richland, $99, CED 129.01
Tuesdays & Thursdays, 09/30-10/30, 5:30-7pm, Richland, $99, CED 129.02


General Workplace Mental Health First Aid Certification

This groundbreaking public education program helps the public identify, understand, and respond to signs of mental illnesses and substance use disorders. This interactive 8-hour course presents an overview of mental illness and substance use disorders and introduces risk factors and warning signs of mental health problems, builds understanding of their impact, and overviews common treatments. This course is appropriate for primary care professionals, employers and business leaders, faith communities, school personnel and educators, state police and corrections officers, nursing home staff, mental health authorities, state policymakers, volunteers, young people, families and the general public. You will be provided a certification upon completion.
Wednesday & Thursday, 09/10-09/11, 5-9pm, Richland, $69, CED 414


Youth Mental Health First Aid Certification

This course is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis. Youth Mental Health First Aid is primarily designed for adults who regularly interact with young people. The course introduces common mental health challenges for youth, reviews typical adolescent development and teaches a 5-step action plan for how to help young people in both crisis and non-crisis situations. Topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders (including AD/HD) and eating disorders.
Wednesday & Thursday, 11/05-11/06, 5-9pm, Richland, $69, CED 415


Lean Six Sigma White Belt Certification

This course is designed to deliver an uncomplicated insight into the Lean Six Sigma roadmap used to improve processes. The training will also cover the notions of changeability, and how variance can adversely disturb processes. In addition, you will learn about the various roles that each team member will perform. Upon completion of the course, you will have the introductory skills needed to provide a general over of Lean and Six Sigma concepts, know the general structure used for Six Sigma (DMAIC), as well as the roles within Six Sigma, understand the acronym DMAIC as Define, Measure, Analyze, Improve and Control with a general knowledge of the process, and understand the concepts of increasing customer satisfaction by minimizing waste and making the most of resources.
Monday-Friday, 10/06-10/10, 8am-5pm, Richland, $999, CED 476


Lean Six Sigma Yellow Belt Certification

This program allows employees to possess a more profound understanding of Process Improvement as part of Lean Manufacturing and Continuous Improvement. Students participating in this class also become familiar with the fundamental tools associated with Six Sigma. The goal of Yellow Belt Certification training is to give students the necessary tools required in order to become a valuable player within an employer’s larger goals and aims. This course applies to anyone that does not have the GB prerequisites of three years employment in an organization that has a Lean environment and the opportunity to lead Lean Six Sigma projects in their place of work.
Monday-Friday, 09/15-09/19, 8am-5pm, Richland, $999, CED 502


Lean Six Sigma Green Belt Certification

This course is a blended combination of Lean Manufacturing process improvement philosophy and Six Sigma quality tools.  Participants will have fun during the hands-on training modules including Lean Manufacturing simulations (one piece flow, pull, etc.) and Six Sigma simulations (Statapult).  This course applies to anyone in the organization who will be part of a Lean Six Sigma process improvement project team, line supervisors, managers and directors in such areas as manufacturing, operations, customer service, engineering, supply chain, sales, and quality assurance.  You will learn how to apply the crucial observational, analytical and interpersonal skills of a successful Lean Six Sigma Green Belt.
Monday-Friday, 09/15-09/19, 8am-5pm, Richland, $999, CED 452


Lean Six Sigma Black Belt Certification

A Lean Six Sigma Black Belt is a team leader accountable for multiple project improvements to increase customer satisfaction and bottom-line savings to the organization. The Black Belt is a mentor for Green Belts. We will expand on the DMAIC methods of define, measure, analyze, improve and control steps for more projects within your company to create immediate results. The course will cover additional statistical methods using Microsoft Excel software for data collection and interpretation. You will learn how to apply the crucial observational, analytical and interpersonal skills of a successful Lean Six Sigma Black Belt. Prerequisite: Green Belt Certification + Completion of 1 project + 1 year experience.
Monday-Friday, 10/20-10/24, 8am-5pm, Richland, $1,750, CED 162


Lean Familiarization Training

This training lets participants discover the impact of Lean Thinking. The hands-on exercise teaches fundamental concepts of Lean Manufacturing. Companies committed to Lean Manufacturing should train all their employees. Employees can help identify project ideas and may serve as valuable members of a project team. Participants will learn and practice Takt time, one-piece flow, JIT production, visual workplace, pull systems, work balance and continuous improvement. This 6-8 hour training course is suitable for assembly operators, office personnel and a modified version is available for hospitals.
Monday, 11/10, 8am-5pm, Richland, $199, CED 516


AS9100 Internal Auditor Training

Defense Contractors – take your present ISO 9001:2000 Quality Management System to the next level. This training course is tailored to the working environment of the aerospace and defense industries. This course will provide you with a practical understanding of AS9100 by focusing on a Process-based approach and how the Process-based approach of the AS9100 standard impacts auditing practices. The AS9100 internal auditor training will focus on understanding the AS9100 and the standard's application to auditing techniques, how to perform a “gap analysis” to your present ISO 9001:2000 Quality Management System and understanding and identify the processes within your organization and how it applies to AS9100.
Thursday, 11/13, 9am-12pm, Richland, $69, CED 195


Supplier Quality Management

Suppliers can make or break your manufacturing operations. Making an investment in supplier quality management to improve your supplier’s quality will increase the effectiveness, efficiencies, and profit margins throughout your supply chain. Many companies that sell products need to preserve their preferred supplier status to continue to be considered for future business. As a result they are under pressure to ensure that their products continue to meet or exceed acceptable quality and delivery levels. Thus, managing their own supplier’s quality is very high on the agenda for these companies. This course will enable you to improve your own company’s quality by improving your supplier’s product and delivery quality.
Monday, 12/08, 12-4pm, Richland, $99, CED 401


Essential Skills of Communicating

Recognize that communication is a two-way process, construct clear, concise messages that are of interest, manage nonverbal behaviors, listen actively and more.
Wednesday, 08/06, 8-11am, $199


Strategic Planning & Performance Alignment

Develop the framework for preparing a strategic plan, learn why strategic planning is important, discover reasons why performance management systems fail and more.
Wednesday, 08/20, 8-11am, $199
Submitted to HRCI for approval; Program ID# 217965


HR Boot Camp for Managers

Understand major employment laws, learn how to minimize employment practice risks, review techniques for proper interviewing, identify the need for and apply disciplinary action and more.
Wednesday, 09/10, 8am-12pm, $229
Submitted to HRCI for approval; Program ID# 217968


Transition to Supervision

Understand the role a supervisor plays, identify new responsibilities, identify your coaching style, practice providing feedback, establish a culture of open communication and more.
Wednesday, 10/01, 8-11am, $199
Submitted to HRCI for approval; Program ID# 217962

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