This position provides supportive services to the College and the Offices of Admissions and Registration by providing information, guidance, and direction to visitors, students, and staff and answering the college’s main telephone line, directing phone calls to the appropriate office, and ensuring the proper processing of phone messages and requests. Working in the Offices of Admissions and Registration, this person will assist students with completing applications, scheduling admissions and registration appointments, and other issues related to admission, recruiting and registration. Data entry and filing will also be primary duties along with other clerical duties related to preparation and mailing of correspondence. This position requires great attention to detail, the provision of outstanding customer service, and absolute confidentiality when dealing with student information.
Essential Job Responsibilities
- Greets and responds to walk-in guests, telephone callers, and handles routine inquiries from visitors, students, faculty and staff.
- Maintains the visitor parking log sheet.
- Develops and maintains voicemail messages for main College lines while ensuring the messages remain current and appropriate at all times, including during holidays and emergency situations.
- Assists prospective students with the initial applications process and other admissions issues including completion of applications, scheduling of admissions appointments, and testing.
- Assist with data entry and filing as needed by the Admissions and Registration offices.
- Assist in the development, compilation, and processing of mailings and emails distributed by these offices.
- Attendance at all mandatory meetings.
- Other duties as assigned.
Qualifications: To perform this job successfully, an individual must have the knowledge, skills, and abilities to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Associate degree or equivalent from two-year accredited college or technical school preferred; high school diploma or GED required.
Experience & Knowledge: Three years related experience and/or training; or equivalent combination of education and experience.
Computer Skills: Demonstrated knowledge of desktop applications such as Microsoft Office is required. Ability to learn and effectively utilize College specific programs.
Physical Demands: While performing the duties of this position, the employee is regularly required to stand, sit, and talk or hear. The employee is frequently required to use hands to type, write, handle, or feel; and reach with hands and arms. The employee may occasionally have to stoop or kneel. The employee may occasionally lift and/or move up to 25 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise level in the work environment ranges from quiet to moderately loud.
Important Note: This is a bargaining unit support staff position. All newly hired regular part-time employees will serve a probationary period of 520 hours. During the probationary period, employees will be required to demonstrate fitness for the position prior to receiving permanent appointment.
Hours: 28 hours per week; 8 – 4 p.m. Monday – Wednesday and 8 – 2:30 p.m. on Thursday. There will be some flexibility with the schedule if needed that can be discussed during an interview.
Location: Richland Campus
Pay Rate: $10.11 per hour.
Deadline to Apply: Friday, March 15, 2019 by 4:00 p.m.
Applications will be accepted until the position is filled; however, fully completed employment applications received by the deadline with all required application materials will receive guaranteed priority consideration.
Application materials required for full consideration:
- Employment Application
- Cover Letter
Please note that employment applications referencing ‘see resume’ or similar phrases are considered incomplete and may not be considered. For guaranteed priority consideration, applicants must submit a fully completed employment application with all required materials by the deadline.
Please do not call in regards to the status of your application. Only those candidates chosen for an interview will be contacted.
Please do not fax or mail any documentation. Official College or High School transcripts are required upon hired.
Employment is contingent upon submission and satisfactory review of any background check clearances as may be required by Pennsylvania Act 153. Please refer to our Pre-Employment Background Check Information page for more detailed information.
At this time, Pennsylvania Highlands Community College cannot sponsor applicants for work visas for any position.
Pennsylvania Highlands Community College is an equal opportunity employer committed to diversity in the workplace. Pennsylvania Highlands Community College promotes a drug-free workplace.
Pennsylvania Highlands Community College does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factor.